Returns & Exchanges

At Oxy Shop™, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.

3

Pack and Ship

Securely pack the items in their original box, attach the prepaid label to the outside, and drop it off at any authorized carrier location.

4

Receive Your Refund

After our warehouse inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing